Small business expert Kim T. Gordon

Hit a Moving Target
Your customers are constantly changing. Here's how to keep up.

By Kim T. Gordon

Can you name "The Other White Meat?" If "pork" immediately comes to mind, then like nine out of 10 consumers, you've been reached by one of the most effective repositioning campaigns of all time. It began in the late 1980s when diet and fitness became essential to consumers seeking healthier lifestyles. Pork producers were making steady changes in response to demand for a leaner, high-quality product, but few people knew about it. Poultry sales were climbing, while there was more than a 20 percent decline in sales of pork products.......[read more after logging in]


 
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Kim T. Gordon's columns and articles are read by millions of small-business owners each month. She is a small-business expert and the author of four books, including Maximum Marketing, Minimum Dollars: The Top 50 Ways to Grow Your Small Business.

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