Small business expert Kim T. Gordon

Master E-mail Marketing
Learn the fundamentals and take these four steps to a successful email campaign.

By Kim T. Gordon

Ask the majority of small-business owners and they'll tell you the one tool they can't live without is e-mail. In fact, with its extremely low cost-of-implementation and quick turnaround time on campaigns, e-mail marketing is becoming the customer retention tool of choice for entrepreneurs nationwide.

Just as with any other new marketing tactic, e-mail marketing may take a bit of time to master. If you've tried e-mail and had less than stellar results, there are a number of important steps you can take to improve your ROI. And if you're just learning about e-mail marketing, it's critical to understand the elements that can make or break your campaign. For superior results, be sure to follow these four important tips:

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Kim T. Gordon's columns and articles are read by millions of small-business owners each month. She is a small-business expert and the author of four books, including Maximum Marketing, Minimum Dollars: The Top 50 Ways to Grow Your Small Business.

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