Small business expert Kim T. Gordon

Sales and Service
5 ways to build sales for your service business.

By Kim T. Gordon

With so much attention paid to marketing new products, small business owners building service businesses can feel overlooked. The truth is, marketing a service can be tricky. For some companies, success depends on creating a "bundled" offering that includes the features customers or clients want most. For others, it's all about differentiating based on customer satisfaction, with heavy emphasis on testimonials and ongoing customer input. If you're searching for the best ways to win customers and build sales for your service business, here are 5 important tips you can't afford to overlook.

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Kim T. Gordon's columns and articles are read by millions of small-business owners each month. She is a small-business expert and the author of four books, including Maximum Marketing, Minimum Dollars: The Top 50 Ways to Grow Your Small Business.

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